01629 760 899
 enquiries@sallybotham.co.uk
27 Bank Road, Matlock, DE4 3NF

Should you have a complaint about our service, member of staff, invoicing etc we would like to know.
 
In the first instance complaints should be made in writing to 
 
Office Manager
Sally Botham Estates 
27 Bank Road
Matlock
DE4 3NF
 
Your complaint will be acknowledged within three working days and hopefully rectified to your satisfaction. Complaints which cannot be rectified will be investigated and you will receive a formal response within fifteen working days.
 
Should you not be satisfied with the outcome, please write to 
 
The Directors
Sally Botham Estates 
27 Bank Road
Matlock
DE4 3NF
 
 
Where we will endeavour to reach an amicable agreement. If at the end of this you are still dissatisfied, you are with your rights to take the matter to 
 
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Contact Us

Sally Botham Estates
27 Bank Road
Matlock
DE4 3NF

01629 760899
enquiries@sallybotham.co.uk

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About Us

As market leaders for over 22 years, we are proud to be one of Derbyshire's most trusted estate agents. With our expert advice, honest and ethical communication, and a professional yet personal service, we are ready and excited to help you with all your property needs.


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SALLY BOTHAM ESTATES LIMITED. Registered in England. Company No: 04884262. Registered Office Address: St Helen's House, King Street, Derby, DE1 3EE.